Matt Himrod
214 Elm Street · Edgewood, Pennsylvania 15218
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Objective
I'm a personable IT professional with over 6 years of full-time work experience seeking a position as a database integration engineer, database administrator, or systems administrator with a small to medium sized company in the Pittsburgh, Pennsylvania area.
Skills
Programming Languages
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Technologies
- Operating Systems including Windows (9x, ME, NT, 2k, XP, 2003, 10+ years), BSD and Linux
- Appplication Software including Microsoft Word, Excel, PowerPoint
- IP Networking (including subnets, routing and common protocols)
- Database Services including MySQL, Microsoft SQL, Microsoft Access, and ODBC
- Working Knowledge of Microsoft Windows Active Directory and Windows NT Domain
- Web Services including Apache and Microsoft IIS
- Basic Network Services including DNS, DHCP, etc.
Other
- Hardware and software troubleshooting a wide variety of technologies
- System administration in a controlled-access environment
- Excellent verbal and written communication skills
Education
Case Western Reserve University, Cleveland, Ohio
January 2004
Computer Engineering Bachelor of Science in Engineering
Artificial Intelligence (minor, cognitive science track)
Work History
medSage Technologies, LLC, Forest Hills, Pennsylvania
January 2008 - Present
Application Integration Engineer, Deployment Engineer
- Identifies requirements and customizations to medSage systems based on clients' business requirements
- Installs and configures data interface using ODBC linked tables, stored procedures, or export files
- Troubleshoots data anomalies and unexpected application behavior
- Acts as a liaison between medSage and client companies' technical staff
- Assists account services team in recommending actions to clients to improve medSage results
- Created an automated processing method for incoming report files
- Created an automated file retrieval interface to a popular web-based DME billing software package
Netronome Systems, Inc., Cranberry Township, Pennsylvania
July 2007 - December 2007
Quality Assurance and Customer Support Engineer
- Performed regression, functionality, and performance tests of new hardware and software
- Responded to customer technical support questions and filed appropriate bug and feature requests
Case School of Dental Medicine, Cleveland, Ohio
November 2006 - June 2007
Systems and Clinic Software Administrator
- Managed and coordinated the implementation of the Soel Knowledge clinic software package (now GSD Academic)
- Prepared customized database reports from Soel Knowledge Oracle databases using Microsoft Access/ODBC and SQL Pass-Through queries
- Trained new hires on clinic software functions and HIPAA policies to ensure HIPAA compliance
- Monitored and reported network security incidents to the Chief Information Security Officer
- Managed all clinic software user accounts
- Managed privileges assigned to university accounts on local servers
February 2004 - September 2004, July 2005 - November 2006
IT Specialist
- Installed, managed, and maintained Windows workstations, Windows and Linux servers, and all associated hardware and software
- Recommended new equipment as necessary and communicated with vendors to ensure compatibility with existing equipment
- Provided hardware warranty support through Dell's Warranty Parts Direct program
- Managed users' requests using the Request Tracker trouble ticketing system
- Added enhancements to the Request Tracker trouble ticketing system to tailor the package to the needs of the IT team
Case School of Medicine, Department of Pharmacology, Cleveland, Ohio
February 2004 - July 2005
Systems Administrator
- Managed, maintained, and repaired Windows workstations, servers, and all associated hardware and software
- Created and maintained a web-based application system for a summer research program
- Installed and maintained email distribution lists and created enhanced web-based administration tools
- Created and maintained miscellaneous tools and scripts for day-to-day administrative tasks
Activities
Wungsten (Band), Pittsburgh, Pennsylvania
December 2007 - Present
Electronic Media Manager
- Design and maintain the band's website
- Create and provide content for the band's twitter, Facebook fan group, flickr photo group, YouTube channel, and fan email list
- Create video recordings and photographs of selected band performances